Designed IT automation features to support Falcon’s one-platform strategy and bring customers in. Focused on execution flow, trust, and usability to help replace 3rd-party tools.
This project introduced a layer that helps non-technical users get started and stay engaged with an enterprise cybersecurity platform.
Redesigned the survey and redemption experience for low-income users to reduce drop-offs, increase trust, and drive daily engagement.
Redesigned onboarding, check-in, and activity flows to simplify meditation for new users, increasing conversions by 41% and boosted time spent in-app by 23.4%.
Used data insights and internal tools to introduce new UI elements on high-traffic pages, increasing scroll depth and boosting product visibility